Warning fatigue - Why human-centred warning systems are a game changer

Flood Risk Studies in Floodplain Management

In floodplain management, flood risk studies are an important part of understanding the risk profile for a community and how we can use that information to develop a plan and prepare ourselves for what may come next. Flood studies are also instrumental for the purposes of infrastructure design, development control, and to assist in strategic land-use planning and controls. The challenge with these static studies is that they:

Industry accepted hydrologic and hydraulic modelling techniques for event-based scenarios are valid and a crucial element in developing flood risk management plans. However, for emergency managers relying on event-based modelling, it can be difficult to understand the complexities of the unfolding event and select the most appropriate model scenario to determine the likely impact. Without having situational awareness in real time, the outcome is usually lack of warning (due to lack of confidence in what modelled scenario to apply) or to broadcast warnings that cover too broad of an area, are unspecific, and in hindsight seem either overkill or inadequate.

For anyone who lives in an area affected by frequent disasters, there can be the danger of falling into a cycle of warning fatigue.

The Cycle of Warning Fatigue

The cycle of warning fatigue might look something like this:

It can be an uphill battle to get the balance right. The unpredictability of disasters means that warnings need to be given close enough to the event to be relevant, but there also needs to be time for people in affected areas to take action and be able to carry out their emergency action plan.

Moving Towards Impact-Based Warning Models

An area for hope may be in turning towards a more impact-based warning model, whereby action-orientated warnings become hyper-localised and impact based. Instead of just one blanket warning for a large area, imagine if flood warnings could be provided street by street.

While general warnings need to cover a broad area, having an idea of specific areas that will be more affected means emergency managers can direct resources where they are most needed, evacuate people most likely to be affected ahead of time, and switch off essential infrastructure to prevent damage and maintain public safety. Localised real-time alerts can

Most importantly, accurate localised alerts can help create more trust for warning systems in general. People may be more likely to act in future because they can understand the impact associated with the warning. It also means people new to an area do not have to rely on historical and local knowledge to understand if they are at risk. Finally, for major infrastructure and essential services, scalable, local, real-time impact-based warnings provide the chance to evacuate, shut down and/or divert resources to ensure public safety, staff safety and continuity of service. This helps not only during an emergency but in the immediate aftermath of recovery as well.

There are many factors why we are seeing more “unprecedented” events in the world. By taking the focus from a broad one-size-fits-most approach to creating hyper-local real time information enabled through technological innovation, we can help save time, money, and lives.

FloodMapp is working with Humanitech on a pilot project that enables emergency managers to access scalable and real-time information to prepare and plan for emergency response activities to flooding.